Your privacy is not merely a legal obligation for MBI96 – it is a moral responsibility we take seriously every day. This document clearly and transparently explains how we collect, use, store, and protect your personal information.
Six data protection principles that form the foundation of mbi96's Privacy Policy
All data transmitted between your device and MBI96's servers is protected with 256-bit SSL encryption — the same level of protection used by Malaysia's leading banking institutions such as Maybank and CIMB. No one can intercept or read your information in transit.
MBI96 practises data minimisation — we only collect information that is strictly necessary to provide our services, comply with the law, and ensure platform security. We do not collect irrelevant or unnecessary data.
As an mbi96 member, you have full rights to access, correct, and delete your personal data at any time. We respect these rights and provide a straightforward, transparent process for you to manage your own personal information.
MBI96 has never sold, rented, or traded members' personal data to any third party for marketing or commercial purposes, and never will. Your information belongs to you, and we safeguard it with the utmost trust.
MBI96's Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We regularly review our privacy policy to ensure it remains aligned with the latest laws and regulations in Malaysia.
In the event of any security incident affecting members' data, MBI96 is committed to notifying affected members within the timeframe required by Malaysian law. Transparency is our priority, even in difficult situations.
Under the PDPA 2010, you have the following rights with respect to your personal data
You may request a copy of all personal data held by MBI96 at any time through our customer support.
You have the right to request correction of any inaccurate or incomplete personal data held in MBI96's records.
You may request deletion of your personal data upon account closure, subject to record retention obligations under Malaysian law.
You may object to the processing of your personal data for direct marketing purposes at any time, without providing any reason.
You have the right to receive your personal data in a machine-readable format and to transfer it to another service provider if you wish.
In certain circumstances, you may request mbi96 to restrict how your personal data is processed while a dispute is being resolved.
To exercise any of the rights above, contact us at support@mbi96.biz or via live chat on the mbi96 platform.
mbi96's Privacy Commitment: This Privacy Policy describes MBI96's practices regarding the collection, use, storage, and protection of our members' personal data. This document is drafted in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and takes effect from 1 January 2026. By using the MBI96 platform, you agree to the terms of this Privacy Policy.
MBI96 collects several categories of personal information in order to provide a safe, responsible, and high-quality service to members in Malaysia. Below is a summary of the data we collect and the purposes for which it is collected:
Mbi96 does not collect sensitive data categories such as health information, religious beliefs, political views, or biometric data unless a specific legal requirement mandates such collection.
All financial information related to deposit and withdrawal transactions at mbi96 is processed within Malaysian Ringgit (MYR) only through licensed local Malaysian payment providers.
MBI96 uses collected personal data solely for legitimate, stated purposes. We will not use your data for any other purpose without first obtaining your consent. The primary purposes for which data is used are as follows:
For marketing communications such as promotional updates and MBI96 bonus offers, we will obtain your consent separately. You may withdraw this consent at any time through the notification settings in your account or by contacting our support team.
To stop receiving marketing communications from MBI96, click the "Unsubscribe" link in any promotional email you receive, or contact support@mbi96.biz. Requests will be processed within 5 business days.
MBI96 does not sell, rent, or disclose members' personal data to third parties for commercial purposes. However, there are limited circumstances in which MBI96 may need to share certain information with other parties for legitimate purposes:
All third parties with access to any MBI96 member data are bound by strict confidentiality agreements and are required to protect that information to a standard no less stringent than MBI96's own.
MBI96 does not transfer members' personal data outside of Malaysia except where strictly necessary and with appropriate safeguards in accordance with the requirements of Malaysia's PDPA 2010.
MBI96 continually invests in security technology and processes to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures we have implemented include:
Important: While mbi96 takes all reasonable steps to protect your data, no security system is 100% foolproof. You also have a responsibility to keep your own password and login credentials secure.
MBI96 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable Malaysian law. Data retention guidelines are as follows:
Upon expiry of the retention period, your personal data will be securely deleted or anonymised using methods that ensure no possibility of recovery.
Mbi96 uses cookies and similar tracking technologies to enhance platform functionality and the user experience. The types of cookies we use include:
You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the MBI96 platform. For more information, refer to your web browser's help section.
MBI96 does not use third-party cookies for behavioural advertising or cross-site tracking purposes. All cookies we use are strictly for platform service and security purposes.
Protecting children and minors is among MBI96's highest priorities. Our platform strictly prohibits any individual under the age of 21 from registering, using, or accessing MBI96's services in any form.
Mbi96 does not knowingly collect any personal data from minors. Should we become aware that we have inadvertently collected personal data from a minor, we will immediately take the following steps:
Parents and guardians who believe their child may have accessed the MBI96 platform without authorisation are advised to contact us immediately at support@mbi96.biz. We will respond promptly and with full cooperation.
MBI96 reserves the right to review and update this Privacy Policy from time to time to reflect changes in our practices, technology, Malaysian legal requirements, or other relevant factors. When material changes occur:
Continued use of the MBI96 platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your personal data.
The current version of the mbi96 Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions. You may request a copy of any earlier version by contacting our support team.
For any enquiries, concerns, or requests regarding this Privacy Policy or how MBI96 processes your personal data, please contact our Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within a reasonable timeframe. Requests requiring detailed review may take up to 30 calendar days to be fully resolved.
If you are not satisfied with mbi96's response to your privacy enquiry, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the PDPA 2010.
With enterprise-grade data protection, full compliance with Malaysia's PDPA 2010, and 256-bit SSL encryption, mbi96 is a platform you can trust completely. Register now and claim your welcome bonus of up to RM600.